Privacy Policy
Effective Date: 3 October 2026
Last Updated: 3 October 2026
Pedagogy NEET operates the website www.pedagogyneet.com
and provides educational content, NEET preparation resources, tests, study materials, and related services.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, when it may be shared, and the rights available to you under applicable Indian data-protection laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act") and applicable rules made under it.
By using our website or services, you acknowledge that you have read this Privacy Policy. Where consent is required for processing, we will obtain consent through an appropriate affirmative action.
1. Who We Are
For purposes of applicable data-protection law, Pedagogy NEET acts as the Data Fiduciary for personal data processed by us for the purposes described in this Privacy Policy, except where we process personal data solely on behalf of another entity.
Data Fiduciary: Pedagogy NEET
Website: www.pedagogyneet.com
Email: pedagogyneet@gmail.com
Contact Address: Varanasi, Uttar Pradesh
If you have questions regarding your personal data or wish to exercise your rights, you may contact us using the details above.
2. Personal Data We Collect
We collect only personal data that is reasonably necessary for the purposes described in this Privacy Policy.
Depending on how you use our services, we may collect:
A. Account and Registration Information
* Name
* Email address
* Mobile number
* Password or authentication information
* Date of birth or age, where required
* Target NEET examination year
* Educational/class information
* City/state, where provided
* Other information submitted while creating an account
B. Educational and Learning Information
When you use our educational services, we may process:
* Courses or resources accessed
* Tests attempted
* Questions attempted
* Test scores and results
* Performance and progress information
* Learning preferences or settings
* Doubts/questions submitted to us
* Feedback and reviews
C. Transaction Information
When you purchase our services, we may process information relating to the transaction, including:
* Course/product purchased
* Order/invoice information
* Amount payable and paid
* Payment status
* Transaction/reference ID
* Coupon or promo code used
* Refund information
Payment card, UPI or banking credentials may be processed by our payment service provider. We do not intend to store complete payment-card credentials on our own systems unless necessary and lawfully permitted.
D. Communications
If you contact us, we may process:
* Email address
* Phone number
* Messages and communications
* Support requests
* Feedback and complaints
E. Technical and Usage Information
When you access our website, certain technical information may be processed, such as:
* IP address
* Browser/device information
* Operating system
* Login information
* Website activity
* Security and access logs
* Cookies and similar technologies
The exact information collected depends on the technologies and services implemented on our website.
3. Why We Process Your Personal Data
We may process personal data for purposes including:
1. Creating and managing your account.
2. Providing access to purchased courses and educational resources.
3. Processing and confirming payments.
4. Generating invoices, receipts and transaction records.
5. Providing tests, performance analysis and learning features.
6. Responding to questions, support requests and complaints.
7. Communicating important information relating to your account or services.
8. Providing customer support.
9. Preventing fraud, misuse, unauthorized access and security incidents.
10. Maintaining and improving our website and services.
11. Understanding aggregate usage and improving educational content.
12. Administering promotional codes, referral programmes and eligible rewards.
13. Complying with applicable legal, accounting, tax and regulatory obligations.
14. Protecting our legal rights and interests where permitted by applicable law.
15. Processing data for other specific purposes that we disclose to you at the relevant time and for which consent or another lawful basis is required.
We will not use personal data for a purpose that is incompatible with the purpose disclosed to you, except where permitted or required by applicable law.
The DPDP framework emphasizes clear notice, specified purposes and limiting collection/processing to what is necessary for the stated purpose.
4. Consent
Where our processing is based on your consent, we will request consent through a clear affirmative action.
Consent will be requested in clear and understandable language and will be limited to the personal data and purpose for which consent is required.
You may withdraw consent at any time where consent is the basis for processing.
Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
Where withdrawal means that we can no longer provide a particular service that requires the relevant personal data, we may no longer be able to provide that service.
The DPDP Act provides that consent must be free, specific, informed, unconditional and unambiguous, and that withdrawal should be as easy as giving consent.
5. Marketing Communications
We may send service-related communications necessary to operate your account or provide purchased services.
Where required, we will seek appropriate consent before sending promotional or marketing communications.
You may opt out of promotional communications using the unsubscribe mechanism provided in the communication or by contacting us.
Opting out of promotional communications will not necessarily stop essential service communications such as payment confirmations, account notifications, security alerts or important changes to our services.
6. Cookies and Similar Technologies
We may use cookies and similar technologies to:
* Keep you logged in
* Remember preferences
* Maintain website functionality
* Understand website usage
* Improve performance
* Maintain security
* Support analytics or other disclosed purposes
Where consent is required for a particular cookie or technology, we will request consent as required by applicable law.
You may control cookies through your browser or other controls made available by us, subject to the effect that disabling certain cookies may have on website functionality.
7. Sharing of Personal Data
We do not sell your personal data as a standalone product.
We may disclose or provide access to personal data to appropriate third parties where necessary for the purposes described in this Privacy Policy, including:
* Payment processors
* Hosting/cloud service providers
* Website and software service providers
* Email/SMS/communication providers
* Analytics providers
* Customer-support providers
* Security and fraud-prevention providers
* Professional advisers
* Service providers assisting us with our operations
Such parties may process personal data on our behalf and, where applicable, will be subject to contractual or other appropriate obligations concerning data protection and security.
We may also disclose personal data where required or permitted by applicable law, legal process, government authority, or for the establishment, exercise or defence of legal claims.
8. Data Processors
Where third-party service providers process personal data on our behalf, we will take appropriate steps to ensure that such processing is subject to appropriate contractual, technical and organisational safeguards.
We will provide processors with access only to the data reasonably necessary for the services they provide.
9. Data Security
We take reasonable technical and organisational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse or destruction.
Depending on the nature of the information and our systems, safeguards may include:
* Access controls
* Authentication mechanisms
* Encryption or other appropriate protection
* Secure hosting practices
* Monitoring and logging
* Backups
* Restricted employee access
* Security procedures
* Periodic review of security measures
No internet-based system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.
The notified DPDP Rules, 2025 include reasonable-security requirements such as encryption/obfuscation/masking or virtual tokens, access controls, logs and monitoring, backups, and appropriate contractual safeguards with Data Processors.
10. Personal Data Breaches
If we become aware of a personal data breach, we will take appropriate steps to investigate, contain, mitigate and remediate the incident and provide notifications as required by applicable law.
Where required, affected individuals will be informed through an appropriate communication channel about the nature of the breach, relevant consequences, mitigation measures and steps they may take to protect themselves.
The notified DPDP Rules contain specific requirements concerning notification of affected Data Principals and reporting to the Data Protection Board.
11. Retention of Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements and complying with applicable legal, tax, accounting or regulatory obligations.
When personal data is no longer required for the relevant purpose and there is no legal or other valid reason to retain it, we will take reasonable steps to delete or anonymise it, as appropriate.
Certain transaction, accounting, tax, fraud-prevention or legal records may need to be retained for longer periods where required by applicable law.
12. Your Rights
Subject to applicable law and any applicable conditions or limitations, you may have rights including:
A. Right to Access Information
You may request information regarding personal data processed by us and other information available to you under applicable law.
B. Right to Correction and Updating
You may request correction, completion or updating of inaccurate, incomplete or outdated personal data.
C. Right to Erasure
You may request erasure of your personal data where applicable.
We may retain information where retention is necessary for a specified purpose or required under applicable law.
D. Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent.
E. Right to Grievance Redressal
You may raise a grievance regarding our processing of your personal data or our handling of your rights.
F. Right to Nominate
Where applicable under the DPDP Act and rules, you may nominate another individual to exercise your rights in accordance with applicable law.
The DPDP Act expressly provides rights relating to correction/erasure, grievance redressal and nomination.
13. How to Exercise Your Rights
To exercise an applicable right, please contact:
Email: pedagogyneet@gmail.com
Your request should contain sufficient information for us to identify the relevant account and understand your request.
We may take reasonable steps to verify the identity of the person making a request before acting on it.
We will process requests within the period required by applicable law.
If you are dissatisfied with our response, you may use the applicable grievance-redressal mechanism and, where permitted by law, approach the competent authority.
14. Children's Personal Data
Our services may be used by students who are below 18 years of age.
Under the DPDP Act, a "child" is an individual who has not completed 18 years of age.
Where processing of a child's personal data is subject to the applicable provisions concerning children, we will obtain the required verifiable parental/guardian consent and comply with applicable restrictions.
We will not knowingly undertake prohibited processing of children's personal data, including tracking, behavioural monitoring or targeted advertising directed at children, except where an applicable legal provision or notified exemption permits it.
The DPDP Act and Rules contain specific requirements concerning children's data and verifiable parental consent.
15. Accuracy of Personal Data
We request users to provide accurate and up-to-date information.
If you discover that information held by us is inaccurate or incomplete, you may request correction or updating through the contact mechanism provided in this Privacy Policy.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, applications or services.
Those third parties may have their own privacy policies and terms.
We are not responsible for the privacy practices of third-party services that we do not control.
We encourage you to review the privacy policy of any third-party service before providing personal data to it.
17. Payment Services
Payments may be processed through third-party payment service providers.
When making a payment, you may be redirected to or interact with the payment provider's systems.
Payment providers may independently process certain information under their own privacy policies and applicable legal obligations.
We recommend reviewing the privacy policy of the relevant payment provider.
18. Promotional and Referral Programmes
If you participate in a Pedagogy NEET referral, promotional or partner programme, we may process information necessary to:
* Validate your eligibility
* Apply a promotional code
* Track the relevant transaction
* Provide an eligible reward
* Prevent fraud or repeated misuse
* Maintain transaction records
Where a third-party partner is involved, only information reasonably necessary for the relevant programme should be shared with that partner.
19. International Data Transfers
Some service providers used by us may process personal data outside India.
Where personal data is transferred outside India, we will comply with applicable requirements and restrictions under Indian law.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
* Our services
* Data-processing practices
* Technology
* Applicable law
* Regulatory requirements
We will publish the updated version on this page and update the "Last Updated" date.
Where applicable law requires additional notice or consent for a material change, we will provide it through an appropriate mechanism.
21. Grievance Redressal
If you have any concern regarding our processing of personal data, please contact our designated grievance/privacy contact:
Email: pedagogyneet.com
Address: Varanasi, Uttar Pradesh
We will provide a mechanism for submitting and resolving grievances in accordance with applicable law.
22. Contact Us
For privacy-related questions, requests or concerns:
Pedagogy NEET
Website: www.pedagogyneet.com
Email: pedagogyneet@gmail.com
Business Address: Varanasi, Uttar Pradesh
Your Consent
By providing personal data to Pedagogy NEET and using our services, you acknowledge that you have read this Privacy Policy.
Where processing requires consent, we will obtain your consent through an appropriate affirmative action and provide the applicable notice before or at the time of collection.